The Indigo will get the job done if you are with young kids or a group of people and spending most of your time outside of the hotel. In my opinion, it is a basic hotel that benefits from other hotels in the area mostly being old, and outdated and no frills. This hotel was clean with friendly staff and well located for walking distance to shops, bars and restaurants. I would suggest choosing, quite literally, anywhere else. I will be contacting my credit card company and the FTC. I am left wondering, why am I responsible for miscommunication amongst staff? What about us leaving a tiny room before the late checkout time warranted the anger that we received? Why were we charged for an extra day? Is it because they granted us a late check out? Anyway, I will not be revisiting this or any other IHG Hotel. Something to the effect that someone had gone into the record at 12:30pm (after we had left and were on our way home) and made some kind of notation. I spoke to a front desk agent who said he saw we were charged for two nights stay. Further, I have reached out to management and have had no response. 4 weeks later, the $50 incidentals hold has dropped, but the Hotel's charge for $285 remains. I contacted the booking site and was assured this was a hold that would be gone. One from the 3rd party site, one from Hotel Indigo for incidentals ($50), and a charge for $285 from Hotel Indigo. I noted that there were three charges on my account. Not wanting to upset her further, I gave her the card and she swiped it. I thought it a bit odd because I had already paid for the stay through a 3rd party booking site, and we had already put a card on file for incidentals. The same rude woman was at the desk and asked for my card. Before noon, I went downstairs and checked us out. The woman said we could stay until noon, and I assured her we would get out quickly. I pleaded as my husband had just hopped into the shower. I was met with a rude response, saying no, I did not have a late checkout and that there were none available. I called the front desk to confirm we had a late check out. The next morning, before 11am (the normal checkout time), housekeeping was knocking on our door. We made our way up to our room, and settled in. I confirmed this late checkout with the front desk and asked them to make a note. I checked us in, and requested a late checkout, since I knew we were exhausted and it would give us just a bit more time before our lengthy drive home. We chose the Hotel Indigo, and arrived at the hotel at approximately 10pm. My husband and I were taking a much needed vacation, and on our last night we ended up needing a place to stay due to gale force winds and rain. If you are driving to Hotel Indigo Traverse City, parking is available.ĭuring your visit, be sure to check out one of Traverse City's popular crab restaurants such as Reflect Bistro Inside Cambria Suites Hotel, Red Ginger, and Amical, all a short distance from Hotel Indigo Traverse City.ĭuring your visit, be sure to check out popular attractions like Front Street (0.4 mi) and The Village at Grand Traverse Commons (1.0 mi), which are all within walking distance of the hotel.Īt Hotel Indigo Traverse City, your comfort and satisfaction come first, and they look forward to welcoming you to Traverse City. A fitness center and a lounge will also help to make your stay even more special. Rooms at Hotel Indigo Traverse City offer a flat screen TV and air conditioning providing exceptional comfort and convenience, and guests can go online with free wifi.Ī 24 hour front desk, room service, and a rooftop terrace are some of the conveniences offered at this hotel. Providing an ideal mix of value, comfort and convenience, it offers a trendy setting with an array of amenities designed for travelers like you.Ĭlose to some of Traverse City's most popular landmarks, such as Boardman River Boardwalk (0.3 mi) and Benjamin Twiggs, legendary cherry products (1.7 mi), Hotel Indigo Traverse City is a great destination for tourists. See why so many travelers make Hotel Indigo Traverse City their hotel of choice when visiting Traverse City.
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